About Us
The Ticket Box has been providing its clients with the highest quality seating to all sports, concert, and theatre events since 1975. We have many thousands of satisfied customers. References upon request.Contact Us
A customer service representative will be happy to assist you with any questions you may have regarding ticket purchases:Mon-Fri: 9AM-5PM EST
Saturday: 9AM-2PM EST
Customer service numbers:
Toll Free Nationwide: (800) 842-5440
Local Number: (201) 461-8771-(212) 594-4211
Email: info@theticketbox.com
FAQ
How do I know that my transaction and personal information is secure when placing an online order?The Ticket Box utilizes industry standard secure server locket (SSL) software, which is among the best software available today for secure e-commerce transactions. Additionally all personal information and transactions are protected with full 128-bit encryption.
What type of payment do you accept?
Credit Cards: We accept Mastercard, Visa, American Express, and Discover Card. The billing address will be verified with your credit card company; therefore you must use the exact address where your statements are sent. We also accept Money Orders and Company checks. Please note that The Ticket Box does not accept Personal checks.
How are my tickets shipped once I've placed my order?
Your tickets will be shipped via your requested shipping method; however, the tickets may be delivered by messenger if necessary.
What are the shipping charges?
Continental United States:
2 Day Delivery $15.00
Standard Overnight Delivery $25.00
Priority Overnight Delivery $30.00
Saturday Delivery $35.00
International Delivery $40.00
What is your refund/return policy?
All sales are final; there are no cancellations, exchanges or refunds. The Ticket Box has implemented this policy because tickets are a one of a kind item that cannot be replaced once issued. In some instances we are able to sell your tickets for you, which will allow you to recover a portion of the money spent on the original purchase. For more information, please contact one of our sales representatives during our office hours.
What if my event is cancelled/postponed?
In the event of a postponement, rainout, or any other reschedule of the original event date, please retain your tickets to be used on the new date. Refunds and exchanges are not available for postponed events. All cancelled events with no reschedule date will be entitled to a refund of the face value on the ticket less delivery charges, or a store credit for the full amount of the purchase less delivery charges once the original tickets are returned to our office. The original tickets must be returned for a refund or store credit not more than 30 days past the performance date and if they are not retumed, then no refund or store credit will be given. There are no exceptions to this policy. Please refer to our sales terms and conditions for complete information.
What if my tickets are lost or stolen?
Always keep your tickets in a safe place. Tickets cannot be replaced if they are lost, stolen, or damaged. Please note that direct sunlight or heat can damage some tickets.
Where can I review your Sales Terms & Conditions?
To view our Sales Terms & Conditions, please click here.
Can i get tickets for events not listed on your site? Absolutely! If you are unable to locate the event you are looking for, please put the event information into our search bar or contact one of our sales representatives directly during our office hours.
Can I buy just a single or odd numbered amount of tickets? Tickets typically are stocked in even numbers; however if you are looking for an odd number of tickets and they are not available online, please contact one of our sales representative during our business hours for assistance.
What happens once I have placed my order? Once we receive your order you will receive an online receipt sent to the email address you have provided to us. We will then begin to process your order and alert you as to when your tickets will be shipped and when you should expect to receive them. Since tickets are a one of kind item and not replaceable, we make every attempt to protect ourselves from fraudulent orders, so when an order is received by our office either online or by phone, we may ask for additional verification for your protection. If your order is shipping to an address other than the billing address of the credit card, you will need to return a delivery authorization form we will provide to you via email or fax, along with a photocopy of the front and back of your credit card. In certain other situations you may be asked to sign a delivery authorization form as well. As with any industry, fraud causes higher prices. In an effort to protect our customers from higher prices and illegal use of their credit card, we have implemented these extra precautionary procedures as part of our loss prevention policy. If we need you to complete a Delivery Authorization form, we will email or fax it to you based on the information you have provided to us. The ticket shipment will be processed and delivered before the date of the event you have purchased. Thank you, in advance, for your understanding and cooperation.
Will The Ticket Box buy tickets from me? To offer your tickets for sale, please contact one of our sales representatives during our business hours with all the ticket information, including event date, time and exact seat locations.
Follow Us





- Shenandoah
- Greensky Bluegrass
- Kidz Bop Live
- Little Big Town
- Shoshana Bean
- Alexandre Barrette
- Sonic Bloom Festival
- Lil Baby
- Trivecta
- Celtic Angels Christmas
- The Drifters
- Blackberry Smoke
- Brass Transit
- Beethoven's Ninth Symphony
- MoneyBagg Yo
- HaHa Davis
- Fresh Coast Jazz Festival
- Dissolution
- 3 Doors Down
- T.G. Sheppard
- Tevin Campbell
- Pierre Hebert
- MercyMe
- Yaeji
- The Motowners - The Ultimate Motown Tribute
- Jayanthi Kumaresh
- CeCe Winans
- Bilal
- Fabulous 50s And Beyond
- Mother's Day Celebration
- Los Angeles Clippers
- Columbus Blue Jackets
- Los Angeles Angels of Anaheim
- Ryder Cup
- Sony Open
- Silver Spurs Rodeo
- Food City 300
- Wichita State Shockers Women's Basketball
- Alabama Crimson Tide Women's Gymnastics
- Drydene 400
- Xfinity 500
- San Jose Sharks
- Mike Tyson
- Solheim Cup
- Houston Livestock Show And Rodeo
- Indy Fuel
- Belmont Stakes Racing Festival
- Birmingham Bulls
- NextEra Energy 250
- Grand Prix of Portland
- New York Yankees
- Seattle Mariners
- Masters Golf Tournament
- PRCA Rodeo
- Tim Hortons Brier
- Kansas Lottery 300
- PRCA Xtreme Bulls Tour
- NASCAR Cup Series Practice
- Go Bowling At The Glen
- YellaWood 500
- Shen Yun Performing Arts
- Alvin Ailey American Dance Theater
- Blue Man Group
- Orpheus and Eurydice
- Dear Evan Hansen
- Toronto Operetta Theatre
- David Tennant's Good
- Chazz Palminteri
- B - The Underwater Bubble Show
- Ballet X
- Cirque Dreams: Holidaze
- Russian Ballet Theatre
- Junie B's Essential Survival Guide To School
- Parsons Dance
- MJ - The Life Story of Michael Jackson
- Malama Mau Hawaii
- Cirque du Soleil - Kooza
- V - The Ultimate Variety Show
- Flight - Opera
- Wild Kratts - Live
- Manual Cinema
- Life of Pi
- Absinthe
- Cirque du Soleil
- Disney On Ice: 100 Years of Magic
- Sister Act
- David Copperfield
- Hadestown
- Presley, Perkins, Lewis & Cash
- Tape Face
- Magic Mike Live
- David Copperfield
- X Country
- MJ Live
- Vegas! The Show
- Stripper 101
- Beatleshow
- V - The Ultimate Variety Show
- Criss Angel: Mindfreak
- Zombie Burlesque
- Marc Savard Comedy Hypnosis
- Popovich Comedy Pet Theater
- The Jets 80's & 90's Experience!
- Thunder From Down Under
- Tape Face
- Murray Celebrity Magician
- Absinthe
- Jabbawockeez
- Extravaganza
- Fantasy